
Already on Petpooja? Talk to us on WhatsApp and we'll show you exactly how the integration works for your menu.
Talk to us on WhatsAppWhen you set up loyalty rewards in Batao, each reward can be mapped directly to a real menu item in your Petpooja catalogue. That mapping is the entire trick: it means a reward in Batao isn't just a discount code sitting in an app somewhere — it's tied to an actual, billable item in the POS you already use every service.
When a customer redeems that reward — say, through a WhatsApp message offering a free dessert after their fifth visit — Batao automatically applies it at the POS as a comped item on their bill. No discount code to remember, no manual override at checkout, no separate system for your cashier to check before closing out a table.
No manual discount entry — the reward is already the correct Petpooja menu item, comped automatically
No reconciliation headache — redemptions show up in your POS records the same way any other billed item does
No missed redemptions — the system applies the reward, it doesn't rely on a busy staff member remembering to
Set up points and rewards once, and every redemption applies straight to your Petpooja bill — no discount codes, no manual overrides, no separate loyalty app your staff has to check.
Every order run through Petpooja becomes part of a guest profile — segmented automatically by what someone orders, how often they visit, and what actually brings them back. Same data, no separate spreadsheet to maintain.
Learn more about Batao's CRM →The messages that tell a customer they've earned a reward — and the win-back nudges that bring lapsed customers back — run on WhatsApp, tied to the same order data flowing through your Petpooja POS.
Learn more about WhatsApp marketing →Batao doesn't ask you to change anything about how you take orders or bill customers. It plugs into the system you're already using and turns it into the engine for your loyalty program, your reviews, and your repeat customers — automatically, at the point of sale, every time.
Does Batao work with Petpooja?
Yes — Batao connects directly to your Petpooja menu. Loyalty rewards are mapped to real menu items, so redemptions apply automatically at billing.
Is there an extra cost for the Petpooja integration?
The integration itself isn't a separate line item — it's included with your Batao plan. The one-time setup fee on the Loyalty & CRM plan covers getting everything configured, including your Petpooja menu mapping. See pricing for full plan details.
Do I need to install anything from Petpooja's app marketplace?
No — Batao connects directly through the integration our team sets up with you. There's nothing separate to install from Petpooja's own marketplace.
I already use Petpooja's built-in loyalty feature — can I still switch to Batao?
Yes. Our team will help you map your existing rewards over when you set up Batao — talk to us on WhatsApp and we'll walk through your specific menu.
Does Batao support WhatsApp marketing for Petpooja restaurants?
Yes — loyalty messages, win-back campaigns, and reward notifications all run on WhatsApp, tied to the same order data flowing through your Petpooja POS.
What if I use a different POS, not Petpooja?
Petpooja is Batao's most complete POS integration today. If you're on a different system, reach out on WhatsApp and we'll figure out what's possible for your setup.